Caruso Homes
https://www.carusohomes.com · 4 Triangle communities listed on NewHomeSource source
Communities & starting prices
| Community | Town | From | |
|---|---|---|---|
| South Lake Townes at Flowers Plantation | Clayton | $349,900 | source |
| Brant Station | Garner | $439,900 | source |
Current incentives
No current advertised incentive found in our sources as of Oct 28, 2026. Ask the sales office for the current offer sheet.
Customer satisfaction & team awards
Homeowner survey scores
- No public survey data found (Avid Ratings, NewHomeSource, GuildQuality checked).
Team & customer-experience awards
- No public customer-experience awards found (AvidCX, Guildmaster, Lifestory, Eliant checked).
Complaint-handling (not a satisfaction survey)
- BBB: 1.14 / 5 from 7 reviews (BBB (Crofton, MD HQ profile)) source
Only public scores and awards are shown; no private or internal survey data. Scores reflect the scope noted (division vs company-wide). How we benchmark builder teams.
Warranty
Not found on a public source yet. Ask the builder for the written warranty before signing.
Documented complaint patterns
- r/raleigh: multiple buyers report subcontractors swapped repeatedly, poor quality control, unresponsive warranty source
- Maryland class action alleges sewage backups/defective sewer systems (Bell v. Caruso Homes, not NC) source
- NC appellate case Brown v. Caruso Homes (jury-trial rights issue) source
Request a correction (placeholder address)
Reddit posts are individual experiences, shown with links so you can read the full context. Builders can send corrections; we update with a source.